First Face Payment Terms

The following payment and subscription details are subject to change at our (First Face App) sole discretion. This summary provides a simplified overview of our payment terms. For complete details on payment and usage, please refer to section 10. of our Terms of Service.

1. Ownership and Profile Creation First Face App, owned by Claridgeworks PTY LTD, offers free profile creation for users in the fashion and production industries. No credit card is required to join and create a profile on First Face.

2. Subscription Requirements

  • Show Creators - users are required to pay a subscription fee only if they create a show. There is one monthly subscription tier available and two add on subscriptions should you wish to purchase above your allocated number of shows or core team members:

  • Agency Connect - users are required to pay a subscription fee to create a Model Agency profile. There is one yearly subscription available.

3. Subscription Tier and Pricing

Show Creator

  • Price: $AUD99 per month

  • Features: Access to all app features

  • Limits:

    • 3 projects/shows concurrently

    • 2 core team members

    • Unlimited collaborators

    • 10GB of creative asset data storage

  • Additional Options:

    • Purchase additional core team members at $AUD3.50 per month / per person / per show

    • Purchase additional projects/shows at $AUD9.50 per month

Agency Connect

  • Price: $89AUD per year

  • Features: All Agency Connect features.

4. Subscription Management and Refunds Users can cancel their subscriptions at any time. The account will remain active until the end of the current billing cycle. No refunds are provided for already paid subscriptions, so users must ensure to cancel before the end of their billing period.

5. Data Storage and Retention

  • Show Creators: First Face will store all project/show data for 44 days after a subscription expires. On the 45th day, all shows/projects will be deleted from our servers. Users must download any items they wish to retain before the end of the 45-day period or re-subscribe to avoid data loss.

  • Agency Connect: All data, profiles and information will be deleted from our servers 7 days after subscription expiry.

6. Support For any questions or assistance, please contact us at hello@firstface.app.